Sports / Slots
supbji maintains clear, published policies so you know exactly what governs your account, your data and your activity on this platform. Access and eligibility depend on your local law and eligible regions — review the sections below before you proceed.
This policy sets out the terms under which supbji operates and under which you access the platform. Whether you reach us via Nagad, Upay or Bank Transfer for account funding, or simply browse session content, the same policy applies to your activity. Access to the platform is conditional on eligibility under your local law and the region in which you are located — we do not represent that the platform is lawful in every jurisdiction, and you carry responsibility for checking local rules before using the service. All account actions — opening, funding, withdrawing, closing — fall within the scope of these terms. Transaction records tied to Nagad, Upay and Bank Transfer are logged within your account wallet and form part of the documented record we retain. Content, games and promotional material visible in the lobby are governed by the same policy and may differ by region. We update these terms when required; the published version on this page is the current operative version. If any part of this policy is unclear, the support route listed in the contact section below is the correct path for questions.
Not every part of your experience falls under the same policy section. Understanding the boundary between your account, your transactions, site content and third-party services helps you know where to direct questions and what to expect from each area.
Login, session management and account security settings are governed by this policy. Changes to your account details, password resets and access queries all fall within scope. We hold records of account-level activity and you can request a review through the support route.
Deposits and withdrawals made via Nagad, Upay or Bank Transfer are recorded in your account wallet. The transaction log is within scope of this policy. Processing is handled by the respective payment rail and their own terms apply to the transfer leg outside our platform.
Game content, lobby displays and promotional notices published on this site fall within scope. Game titles from Microgaming, Pragmatic Play, Habanero and Joker are delivered under their respective content agreements. We govern what is displayed here; individual game mechanics are the provider's responsibility.
External payment rails, device operating systems, mobile browsers and any third-party links accessed from our pages operate under their own terms. We are not responsible for third-party conduct, data handling or service interruptions outside our platform boundary.
You have practical options for managing how your information is held and how your account operates. Reviewing your transaction history is possible directly from the signed-in account wallet — every Nagad, Upay and Bank Transfer record appears there with timestamps. If any account detail is incorrect — name, contact information, linked wallet number — you can request a correction through the support channel. Raising a policy question does not require you to close your account; we treat questions separately from any dispute process. Where you need a formal record of a previous account action or transaction, submit the request in writing via the contact route and we will respond with the available documented evidence. We aim to keep account data accurate and current; you share responsibility for keeping your registered contact details up to date so we can reach you about policy changes or account notices.
Open the account wallet section after signing in to see the full transaction log, including all Nagad, Upay and Bank Transfer activity with dates and amounts.
If a name, contact number or linked wallet reference is wrong, contact support with the correct details and the account reference. Corrections are processed once identity is confirmed.
Policy questions can be submitted via the contact route listed on this page. You do not need to open a dispute to ask a question — a policy query is handled separately and will receive a written response.
For any account access issue, data query or policy concern that falls outside self-service, use the published support route. Include your account reference and a clear description so the team can respond efficiently.
If a policy section raises a question you cannot resolve from this page, use one of the contact routes below. Describe the policy area and your account reference clearly so we can direct your query to the right team. Availability depends on published operating conditions.
Send your policy question or account correction request to the support email address listed in your signed-in account area. Include your account reference and the specific policy section you are asking about for a faster response.
The live chat route is accessible from the signed-in account page when available. Use it for account access questions or to flag a discrepancy in your Nagad, Upay or Bank Transfer transaction record.
The help centre, accessible from your account dashboard, covers common policy questions including data requests, account closure and transaction record queries. Start there before escalating to a direct contact route.
Our approach to data and account security is built around what you can verify in your own account. Session records, transaction logs and account settings are visible to you directly. We do not share account data with third parties outside what is required for the payment rails — Nagad, Upay and Bank Transfer — to process your transactions. Cookie use is disclosed at the point of first visit; you can manage cookie preferences through your browser settings. If you need to know what data we hold about your account, submit a written request through the support route and we will confirm the available record. Account closure is an option available to you at any time through the account settings page.
Account and transaction records are retained for the period required by operational and legal obligations. Once the retention period passes, data is removed. You can request a summary of currently held data via the support contact route at any time.
We use session and functional cookies to keep your account active and preferences saved. You can review and adjust cookie settings through your browser. Disabling certain cookies may affect how some account features display or function.
Your account is protected by the login credentials you set. We recommend using a unique password and reviewing your signed-in sessions regularly. If you suspect unauthorised access, change your password immediately and contact support with your account reference.
When this policy is updated, the revised version is published here with the effective date noted. Continued use of the account after a policy update constitutes acceptance of the revised terms. Contact support if you need clarification on what changed.
These questions cover the policy areas that come up most often. If your question is not here, use the support contact route from your signed-in account page.
Access and eligibility depend on your local law and eligible region. We do not confirm that the platform is lawful in every location. You are responsible for checking whether access is permitted under the rules that apply where you are before using the service.
Yes. Every deposit and withdrawal made via Nagad, Upay or Bank Transfer is recorded in the account wallet with a timestamp and amount. Sign in and open the wallet section to review the full history. If a record looks incorrect, contact support with the transaction reference.
Contact support through the email or live chat route listed in your account. Provide the incorrect detail, the correct version and your account reference. Corrections are processed once the support team confirms your identity against the information held on file.
We hold account registration details, session records and transaction logs covering your wallet activity. To receive a summary of what is held, submit a written request via the support email route. We will confirm the available documented record in response.
The transfer leg outside our platform — whether Nagad, Upay or Bank Transfer — operates under that payment provider's own terms. We log what reaches the account wallet on our side. For delays or failures at the payment provider level, you may need to contact that provider directly.
The updated version is published on this page with its effective date. We recommend checking back periodically. Continuing to use the account after a policy update means you accept the revised terms. Contact support if any part of the updated policy requires clarification.